Last updated: 19 May 2026
This Privacy Policy explains how Surge Casino Australia (referred to as “we”, “us” or “our”) collects, uses, stores and discloses your personal information when you visit our website at https://surgecasino-online.com or engage with our services. We are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) set out in Schedule 1 of that Act.
1. Who We Are
This site is operated as a Surge Casino Australia information and promotional resource. Where this policy refers to “the operator”, it means the entity responsible for the operation of https://surgecasino-online.com. If you have any questions about this policy or the personal information we hold about you, please contact us at [email protected].
2. Information We Collect
We collect personal information that is reasonably necessary for, or directly related to, one or more of our functions or activities. The categories of information we may collect include:
- Information you provide directly: name, email address, mobile number, date of birth (to confirm you are 18+), and any messages you send us via contact forms or email.
- Technical information collected automatically: IP address, approximate location (country/state), browser type and version, operating system, device identifiers, referring URL, pages visited and time spent.
- Cookies and tracking technologies: see our Cookie Policy for full details.
- Marketing identifiers: campaign IDs, click IDs and similar parameters passed in the URL when you arrive from an advertising partner.
3. How We Use Your Information
We use personal information for purposes you would reasonably expect, including:
- Operating, maintaining and improving this website;
- Responding to your enquiries and providing customer support;
- Verifying that visitors meet the minimum age requirement (18+);
- Measuring website performance, audience demographics and content effectiveness;
- Detecting, preventing and addressing fraud, abuse or technical issues;
- Complying with our legal and regulatory obligations under Australian law.
4. Disclosure of Your Information
We do not sell your personal information. We may disclose your information to:
- Service providers who help us operate the website (hosting, analytics, email delivery), bound by confidentiality obligations;
- Affiliate partners – when you click a promotional link, the destination operator will collect their own information under their own privacy policy;
- Law enforcement or regulators, where required by Australian law or a valid court order;
- Successors in interest, in the event of a sale, merger or restructure.
5. Overseas Disclosure
Some of our service providers (for example, cloud hosting and analytics platforms) are located outside Australia, including in the United States and the European Union. By providing your information, you consent to this overseas disclosure and acknowledge that overseas recipients may not be subject to the Australian Privacy Principles. We take reasonable steps to ensure that any overseas recipient handles your data consistently with this policy.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These include encrypted transmission (HTTPS), access controls, periodic security reviews and secure backup procedures. However, no method of internet transmission or electronic storage is 100% secure.
7. Data Retention
We keep personal information only for as long as needed to fulfil the purposes set out in this policy or as required by law. When your information is no longer required, we securely delete or de-identify it.
8. Your Rights Under the Privacy Act
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you;
- Correct information that is inaccurate, out of date, incomplete or misleading;
- Opt out of direct marketing communications at any time;
- Lodge a complaint about our handling of your personal information.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
9. Children’s Privacy
This website is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when changes were last made. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
Questions, complaints or requests in relation to this Privacy Policy can be sent to [email protected]. We aim to respond to all enquiries within 5 business days.